Terms of Service
Effective Date: September 8, 2026
These Terms of Service ("Terms") govern your use of the EZ Mobile Detail AZ website, www.ezmobiledetailaz.com, and your purchase or use of services provided by EZ Mobile Detail AZ
By accessing our website, requesting an appointment, booking a service, or purchasing services from EZ Mobile Detail AZ, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Our Services
EZ Mobile Detail AZ provides mobile automotive detailing and related vehicle-care services.
Specific services, pricing, availability, estimated service times, and other details may vary depending on the vehicle, condition of the vehicle, service selected, location, and other circumstances.
We reserve the right to determine whether a particular vehicle or service location is suitable for the requested service.
2. Appointments
Appointments may be requested or scheduled through our website, by phone, by text message, or through other communication methods made available by EZ Mobile Detail AZ.
An appointment is not necessarily confirmed until EZ Mobile Detail AZ has provided confirmation.
Customers are responsible for providing accurate contact information, vehicle information, service location information, and any other information necessary to complete the appointment.
3. Service Location
Because EZ Mobile Detail AZ provides mobile services, customers are responsible for providing a safe and reasonably accessible location where the requested service can be performed.
Customers should provide adequate access to the vehicle and disclose any relevant conditions that may affect the service.
EZ Mobile Detail AZ may decline, postpone, modify, or reschedule a service if the location is unsafe, inaccessible, unsuitable, or otherwise prevents the service from being performed properly.
4. Vehicle Condition
The condition of a vehicle may affect the results, duration, and price of a detailing service.
Certain stains, odors, scratches, paint defects, pet hair, heavy contamination, excessive dirt, mold, mildew, oxidation, damaged materials, or other conditions may require additional time, specialized treatment, or additional charges.
EZ Mobile Detail AZ will make reasonable efforts to communicate material additional charges before performing additional work when practical.
Because some stains, odors, scratches, damage, and other vehicle conditions cannot be completely removed or corrected through detailing, EZ Mobile Detail AZ does not guarantee that every imperfection will be completely eliminated.
5. Pre-Existing Damage
EZ Mobile Detail AZ is not responsible for pre-existing damage, defects, deterioration, loose components, weakened materials, improperly installed accessories, or other conditions that were present before services began.
Customers should disclose known damage or fragile areas before service begins.
Detailing may reveal previously hidden damage or deterioration that was not readily visible before cleaning.
6. Personal Property
Customers are responsible for removing valuable, fragile, or personal items from their vehicle before service.
EZ Mobile Detail AZ is not responsible for personal property left inside a vehicle unless required otherwise by applicable law.
7. Pricing and Payment
Prices may vary depending on the service selected, vehicle size, condition, location, and additional services requested.
The applicable price will generally be communicated before or during the booking process.
Payment may be required at the time of booking, before service, at the completion of service, or according to the payment terms communicated to the customer.
EZ Mobile Detail AZ may use third-party payment processors to process payments.
By submitting payment information, you represent that you are authorized to use the applicable payment method.
8. Cancellations and Rescheduling
Customers should provide as much notice as reasonably possible when cancelling or rescheduling an appointment.
EZ Mobile Detail AZ may charge a cancellation, rescheduling, or no-show fee when such a fee has been disclosed to the customer before booking.
If a specific cancellation policy was presented during the booking process, that policy will apply to the appointment.
EZ Mobile Detail AZ reserves the right to require a deposit or other payment to secure certain appointments.
9. Late Arrivals and No-Shows
Customers are expected to be available at the scheduled service location at the agreed appointment time.
A significant delay, inability to access the vehicle, or failure to appear for an appointment may result in the appointment being shortened, rescheduled, or treated as a no-show.
Any applicable no-show or cancellation fee will be subject to the terms disclosed during booking.
10. Additional Services
Additional services may be requested before or during an appointment.
Additional charges may apply.
EZ Mobile Detail AZ will make reasonable efforts to communicate additional charges before performing additional work when practical.
11. Service Results
EZ Mobile Detail AZ will perform services using reasonable care and commercially appropriate detailing practices.
However, detailing is not the same as repairing or restoring a vehicle.
We do not guarantee that a vehicle will look completely new after service or that every stain, odor, scratch, defect, or imperfection will be removed.
Results depend on the vehicle's condition, materials, age, previous care, contamination, and other factors.
12. Customer Responsibilities
Customers agree to:
Provide accurate information when booking services
Provide reasonable access to the vehicle
Provide a safe service environment
Remove valuable or fragile personal belongings from the vehicle
Disclose known vehicle damage or particularly fragile areas
Make required payments when due
Treat EZ Mobile Detail AZ personnel respectfully and safely
13. Right to Refuse or Stop Service
EZ Mobile Detail AZ reserves the right to refuse, postpone, modify, or stop service when reasonably necessary due to:
Unsafe conditions
Severe weather
Unsafe or inaccessible locations
Hazardous materials or substances
Excessive vehicle damage
Unreasonable or abusive behavior
Conditions that could create an unreasonable risk of injury or property damage
Circumstances outside our reasonable control
When possible, we will communicate the reason for the cancellation or interruption of service.
14. Weather and Other Circumstances Beyond Our Control
Because EZ Mobile Detail AZ provides mobile services, weather and other circumstances may affect scheduled appointments.
We may reschedule an appointment when weather, environmental conditions, equipment issues, road conditions, emergencies, or other circumstances make it impractical or unsafe to perform the service.
15. Website Use
You agree not to misuse our website, attempt to gain unauthorized access to our systems, interfere with website functionality, submit fraudulent information, or use the website for unlawful purposes.
We may modify, suspend, or discontinue portions of our website at any time.
16. Intellectual Property
Unless otherwise stated, content appearing on the EZ Mobile Detail AZ website, including logos, branding, photographs, graphics, text, and other materials, belongs to EZ Mobile Detail AZ or its respective licensors.
You may not reproduce, distribute, modify, sell, or commercially exploit our content without permission.
17. Third-Party Services
Our website or services may use third-party platforms for functions such as payment processing, scheduling, communications, website hosting, analytics, or other business operations.
Third-party services may be governed by their own terms and privacy policies.
EZ Mobile Detail AZ is not responsible for the independent practices or policies of third-party providers.
18. Limitation of Liability
To the maximum extent permitted by applicable law, EZ Mobile Detail AZ will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless EZ Mobile Detail AZ and its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms, misuse of our website or services, or negligent or unlawful conduct.
20. Disputes
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
Any dispute arising from these Terms or our services will be handled in accordance with applicable Arizona law.
Nothing in these Terms prevents either party from exercising rights or remedies that cannot legally be waived.
21. Changes to These Terms
EZ Mobile Detail AZ may update these Terms from time to time.
Updated Terms will be posted on this page with a revised Effective Date.
Your continued use of our website or services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.
22. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
23. Entire Agreement
These Terms, together with any applicable service-specific terms, booking terms, pricing information, and policies provided to you, constitute the agreement governing your use of our website and services, except where a separate written agreement applies.
24. Contact Us
If you have questions about these Terms or EZ Mobile Detail AZ services, please contact us through the contact information provided on our website:
EZ Mobile Detail AZ
Website: www.ezmobiledetailaz.com
Location: Gilbert, Arizona, United States